Presenting
the Co-authors of
Executive Etiquette
Power . . .
MICHELE POLLARD PATRICK
National Protocol, Ltd
(301) 654-1291
michele@nationalprotocol.com
www.nationalprotocol.com
Michele Pollard Patrick is a certified Protocol
Officer, business image coach and has been a business etiquette
consultant for corporate clients since 1987. She brings in-depth
knowledge to her presentations and is recognized as an expert in the
field of business etiquette and protocol. Michele is the founder and
director of National Protocol, Ltd., a multilevel training organization
based in Washington, D.C.
Michele is a certified teacher and published author. For 20 years, she
has presented seminars and private coaching sessions to corporate and
government executives. She combines effective teaching techniques with
a passion for promoting the etiquette and protocol skills necessary to
succeed in business today and in the future. Michele has been profiled
on network and cable television shows, as well as in feature articles
in The Washington Post and The Washington Times.
During Michele’s five years as a trainer for Xerox Corporation,
she learned that nothing advances one's career faster than learning how
to be gracious, tactful and confident in one's relationships with
others. Fortune 500 companies, international organizations, government
agencies and large law firms have made use of Michele’s services
to ensure their professional success.
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Executive Etiquette Power
Table of Contents
The Power of Social Capital
Why Civility and Etiquette are Critical
to Your Professional Success
By Deborah King, AICI CIP
The Psychological Power of Embracing Executive Etiquette
By Suzanne Zazulak Pedro
Getting a Business Relationship Off to a Great Start
By Michele Pollard Patrick
Boosting Your Charisma Quotient
Seven Habits of Highly Effective Conversationalists
By Terry Pithers
Working a Room for Maximum Impact
By Barbara Finney
Your Best Executive Image
Setting the Foundation
By Vonetta Dumas
Flawless Feasting
A Guide to Executive Table Manners
By Debra Gitto
Entertaining with Polish and Pizzazz
Being a Confident Host and a Gracious Guest
By Kay Stephan
Seven Keys to Being an Accomplished Executive Leader
By Pamela Minyard, MS
Leading with Finesse
By Katherine Bessell Wurzburg, AICI FLC
The Etiquette of the Deal
By Linda Cain
Cultivating Influence and Loyalty with Clients and Colleagues
By Dallas Teague Snider, CMP
How to Say It and Not Regret It
By Barbara Khozam
Press Protocol
Doing It Like a Pro
By Holiday Johnson
Let's Talk
Your Guide to Effective Phone Etiquette
By Kim Maxwell
Public Speaking with Ease
How to Captivate Your Audience
By Kristina Schwende, CEP
High-Tech Etiquette
By Shery Scott
Primed with Professional Protocol
Hosting International Clients and Business Travel Abroad
By Listi A. Sobba
Eight Good Luck Tips for Proper Chinese Etiquette
By Syndi Seid
The Art of Doing Business in India
By Sangeeta Sindhi Bahl, Executive MBA (UK), AICI FLC |