Presenting the Co-authors of 
Executive Etiquette Power
. . .


Kim MaxwellKIM MAXWELL
The Etiquette Lady
Certified Corporate Etiquette and International Protocol Consultant








(949) 443-4216
kim@theetiquettelady.net
www.theetiquettelady.net

Kim Maxwell is the founder of The Etiquette Lady, a company based in Laguna Niguel, California, specializing in business etiquette and protocol services for CEOs, presidents, corporate professionals and their employees. Kim says, “My workshops will give you the confidence to meet the challenges of today’s competitive business world with sophistication, refinement, civility and poise.”

Kim received her training and certification from the world-renowned Protocol School of Washington in Washington D.C., a school known as the leader in etiquette and protocol services.

Kim says, “Everyone needs business savvy and the knowledge to establish themselves as a confident professional. Knowing how to behave in a business or social setting can make the difference between getting ahead or getting left behind.”

Kim has appeared numerous times on KTLA Channel 5 Morning News, and writes a column for The Orange County Register called “Ask The Etiquette Lady.”
Executive Etiquette Power
Table of Contents


The Power of Social Capital
Why Civility and Etiquette are Critical
to Your Professional Success
By Deborah King, AICI CIP

The Psychological Power of Embracing Executive Etiquette
By Suzanne Zazulak Pedro

Getting a Business Relationship Off to a Great Start
By Michele Pollard Patrick

Boosting Your Charisma Quotient
Seven Habits of Highly Effective Conversationalists
By Terry Pithers

Working a Room for Maximum Impact
By Barbara Finney

Your Best Executive Image
Setting the Foundation
By Vonetta Dumas

Flawless Feasting
A Guide to Executive Table Manners
By Debra Gitto

Entertaining with Polish and Pizzazz
Being a Confident Host and a Gracious Guest
By Kay Stephan

Seven Keys to Being an Accomplished Executive Leader
By Pamela Minyard, MS

Leading with Finesse
By Katherine Bessell Wurzburg, AICI FLC

The Etiquette of the Deal
By Linda Cain

Cultivating Influence and Loyalty with Clients and Colleagues
By Dallas Teague Snider, CMP

How to Say It and Not Regret It
By Barbara Khozam

Press Protocol
Doing It Like a Pro
By Holiday Johnson

Let's Talk
Your Guide to Effective Phone Etiquette
By Kim Maxwell

Public Speaking with Ease
How to Captivate Your Audience
By Kristina Schwende, CEP

High-Tech Etiquette
By Shery Scott

Primed with Professional Protocol
Hosting International Clients and Business Travel Abroad
By Listi A. Sobba

Eight Good Luck Tips for Proper Chinese Etiquette
By Syndi Seid

The Art of Doing Business in India
By Sangeeta Sindhi Bahl, Executive MBA (UK), AICI FLC